_installer_glpi_title=GLPI _installer_glpi_type=_types_crm _installer_glpi_category=_categories_ecommerceandbusiness _installer_glpi_description=GLPI is an open source resource management application. _installer_glpi_authordescription=Your open source tool to manage Helpdesk and IT assets!

Features:

CMDB: Manage hardware, software and data centers. Link Asset inventory to Helpdesk and get 360° control of your IT and business infrastructure.
Helpdesk: Organize your support easily with GLPI: manage incidents/requests, create forms, define SLAs, deliver the best experience to your customers.
Financial Management: Discover the full potential of GLPI: track your expenses, contracts and suppliers, create new inventory objects, manage user database and make reports.
Project Management: Manage projects with GLPI: assign tasks, add collaborators, set up deadlines. Create reports and explore Kanban boards to orginize your team!
Administration: Take control over users: define entities, create profiles and restrict access to information. With GLPI rules you can define roles of each member of directory and setup workflow for Helpdesk and Inventory.
Configuration: Customize GLPI: explore setup features to add logo of your brans, select the palette of colors and configure plugins. In this section you can also manage SLAs and notifications.